Every time I read articles relating to emergency lights, I always remember my previous work as a customer service officer. It’s not the actual job title; I keep it a secret by the way. That job requires me to handle all everything in line with branches growth. But, as time passed by, I began to focus on the operations alone and forget other stuff like security systems and safety features. I can’t blame anybody as I pose to be a strict superior. My subordinates can’t seem to tell me that I am missing something.

For two years of handling two branches I never experienced being audited by the fire bureau department. Until one time, I got a surprise visit. It’s like a rock hit my head since they found so many offences in my office such no exit signs, emergency lights and an expired fire extinguisher. Good thing I have a good reason for not having an emergency exit. I told the inspector that it’s the lessors responsibility from the beginning of the building construction. And I can’t decide for that renovation. So, I was able to get away from it.

In the back of my mind, I knew something must be done before they arrived in my doorstep. But, I am not sure what it is until they gave me a visit. I am faced with a bigger and more expensive problem than buying the right emergency lighting. Aside from the whopping penalties I have to pay, I am now obligated to answer several questions. And I must be able to give the right answers or else they will shut down one of my branch. I think it’s so cruel, but that is the law they impose.

Well, I personally gave them a visit. And gladly I was able to answer all their questions. It saves my branch. Of course, it took a huge chunk of money from my supposedly revenue for the month. The big bosses are so mad, but I become a role model for them to set up the right safety measures in all stores. Anyway, it was a nerve wracking experience for me. But, still lucky that I was able to save my store from closure.